Questions and answers
Is Basement really free?
Yes. Every feature is free, there's no paid tier, no ads and no tracking. If you'd like to help, you can sponsor it on GitHub.
Do I need an account with you?
No. You create an owner account on your own server. Your account lives on your server, not with us.
What computer does it need?
Any Windows 10/11, macOS 12+ or Linux computer, or a NAS that runs Docker. Converting video for weak devices goes faster with a recent Intel, NVIDIA or Apple chip.
Can I watch away from home?
Yes, once you turn on remote access in Admin. Basement can use your own domain, a relay you run yourself, or a Cloudflare tunnel. It's off until you turn it on.
Do Jellyfin apps work with it?
Yes. Add your server in a Jellyfin app as http://your-server:8484/jellyfin and sign in with your Basement account.
Can I bring my watch history from Plex or Jellyfin?
Yes. Admin → Import copies users, watched state and positions from a Plex or Jellyfin server.
How do requests work?
People ask for a movie, show, album or book in Basement. Once approved, Basement passes it to Radarr, Sonarr, Lidarr, LazyLibrarian or Mylar3 if you run them, and tells the person when it arrives.
When are the phone and TV apps coming?
The iPhone, iPad and Apple TV apps are in beta now; Android, Android TV and Roku are next. Until then, the web app works in any phone's browser.